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Auto Repair
Automotive Repair in Palmdale, CA
Here at Western Edge Auto Center, we understand that it can be stressful when your automobile isn't functioning properly, so we aim to fix it as soon as possible. We’re located in Palmdale, CA, and we have a team of technicians who are honest and highly experienced. Our goal is to earn your trust so you come back to us for all of your future auto repairs.
The Right Tools
Diagnosing a car can be tricky business, but we have the high-quality tools that will enable us to find out what’s wrong with virtually any make or model. Whether you have a leak, check engine light, or suspension problems, we have the tools necessary to pinpoint the problem and let you know what’s wrong.
Western Edge Auto Center is locally owned and operated. We're here to provide the residents of Palmdale with precise auto repairs. We’re more than happy to answer any questions you may have about the services we’re doing so you feel more confident in our work. Please call today and arrange an appointment for a diagnosis.
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Hours
Mon - Fri: | |
Weekends: | Closed |
Reviews
Have taken several vehicles for service. Always very courteous, professional and honest.
Exceptional service. Fair, honest and reasonably priced. Since I have moved to the AV, I only see Western Edge. I'm glad I was referred to them by a co-worker.
Excellent service!
Always fair and honest service
This place is the best. Ive been coming here for 2 years for service on both my cars. Great service at affordable prices.
Every time I go in to Western Edge everyone is always so welcoming. Melissa and her team go above and beyond for all there guests. My experiences here have always been pleasant
Western Edge Auto offers fast and reliable service at a fair price. They are the only shop in town that I'll take my vehicle to.
Appointments are easy. They get you in on your scheduled time. The employees are friendly.
Been taking my vehicle here for a few years now and they have always been up front and honest. Melissa is very prompt when getting back to you if there are any questions or concerns about your vehicle!
I recommend this place highly.there’s times I haven’t been able to take my vehicle there myself and I’ve had my son take it there and they Did a thorough inspection for a vacation trip I was taking with my truck And trailer I don’t think they missed anything they’ve even replace a lightbulb on my license plate. I made an appointment and they got me in and got me out in a reasonable time and I felt secure on driving my truck on my trip there’s no BS here they’re honest reliable and knowledgeable and the price is fair no aggressive selling.this is a place you can send your wife too For a oil change not get your bank account emptied 👍
The customer service was really good prices were Fair
Great service and very friendly staff! Explained all the work necessary and made sure I was okay with pricing and parts needed before any work was done.
I am visiting SoCal for my son's wedding and found that I had a flat tire along way from the rehearsal dinner, wedding, etc. Melissa ordered a new tire and quickly found a used tire and had it mounted, so we could make it to the rehearsal dinner that night. Melissa went out of her way to help us get this sorted out and only charged us for the new tire. Great customer service is so rare these days that I had to write a review, but it's obvious from how busy they are that the word is out. A no BS company and highly recommended.
Professional and honest.
Best auto repair in the Antelope Valley!
Needed an oil change on my 2015 BMW, no one wanted to do it because they didn't have the right tools/ experience but these guys were sure they could get it done. I didn't want my car to be damaged so I was a bit weary at first but I saw they were servicing other similar cars. I highly recommend.
Best auto repair place ever.. first of all, in full disclosure i must say you may pay a bit more than you would to your cousins friend of a friend that will let you pay him in beer. But if you need work done and want to be able to trust the work go to these guys. Melissa will take good care of you. They know their stuff & will tell you what issues are pressing & what you can wait on. Love them!
brought my new purchased Yukon for oil change. a bit pricy but fast and clean
This a a fantastic place for maintaining your vehicle. Don't take my word for it. TRY IT.
I walked in off the street to find a friendly person behind the counter who seemed genuinely interested in helping me solve my automotive issue. I told Melissa about my problem which was a leak that I had. I hate leaks. She gave my key to one of the mechanics, Fausto. He thoroughly cleaned off the bottom of my car and instructed me to come back in a week to see if he could better locate the leak. This, I must tell you, was all at no charge. I was definitely impressed with their professionalism and their honest assessment of my problem. Thank you Melissa, Fausto and everyone else at Western Edge who helped me out while I was there.
Our fuel pump took a dump on us after a 7 hour drive to Palmdale from Northern Cal. Not wanting to get ripped off by the dealer, I took a chance with Western Edge strictly based on reviews. I am happy to say the reviews were spot on. We ended up getting tires for our son's truck and replace the fuel pump. I highly recommend this establishment!
I came to this great establishment last year when I have car trouble. It's just so rare to find a honest people in the auto repair business. From oil change to any concern I have with my car, this is the only place I would trust. Thank you Sam for your great service.
I have always loved the service that these guys have given me! Melissa is honest, straight-forward, and is always willing to help. Kris runs a great business!
Melissa knows her stuff... I have finally found an HONEST & REPUTABLE auto repair shop that has very experienced mechanics... I'll be bringing all of my vehicles to them... I won't go anywhere else from now on!! An honest shop is worth it's weight in gold... and they are GOLD!! Pep Boys in Palmdale couldn't diagnose my overheating problem and their supposed "technician" "recomended" that I "START" with replacing the thermostat at $239... which would NOT have fixed the overheating problem... next would have been radiator hoses at $318... and when THAT WOULD NOT HAVE WORKED, they were suggesting a rebuilt or used engine at over $5k with virtually no warranty... all because they could not "difinitively" diagnose a BLOWN HEAD GASKET... I dodged an expensive bullet by not having that stuff done at Pep Boys and going to Western Edge to get a second opinion... Western Edge saved me thousands by diagnosing the blown head gasket on my 18 yr old 191k van... not worth repairing... DON'T GO TO PEP BOYS PEOPLE... GIVE WESTERN EDGE A SHOT AT EARNING YOUR BUSINESS... You won't regret it... I wish I had gone to them YEARS AGO... Michelle
Awesome service!
I am very comfortable using western edge auto.Melissa is very helpful and courteous. She gave me a quote on the price of repairs, and will always check first if there is anything else they might find before work begins.I waited while new brakes were installed,and the waiting area is quite nice. work was completed while I waited and I was on my way.I will use them again if needed.very satisfied
Once again, I found Western Edge to be honest, and not charge for work that doesn't need to be done. Rather, they perform excellent service on any servicing my vehicles need and do it in a timely manner. My wife and I have been using them for years. I trust them and have always been satisfied with their work!
Very friendly and knowledgeable I haven't had any bad experiences with them I'm sorry about these other people that have had bad experiences but as for me everything has always been great they might be a little overpriced but I feel more comfortable dealing with them as opposed to Firestone
I have owned several vehicles over the past 20 years and have consistently received the highest level of professionalism, service and support from Western Edge Auto. The staff is outstanding, as they are knowledgeable, courteous, responsive and ensure I am informed of any and all service required/performed on my vehicle. Their prices are very competitive and I have never felt that I've paid more than needed for the service. From the time you enter their facility and engage Melissa (outstanding knowledge, very professional and great personality), you feel that you're being treated as a valued customer. If you want the highest level of top notch service and support at a fair price, Western Edge Auto can't be beat!
I will recommend this shop to my friends who are in need of auto repair.
Look no further for a good mechanic, call these guys now and never take your car anywhere BUT Western Edge. They will take care of you. I am from the Yosemite area and was on my way to Joshua Tree when my car broke down outside of Lancaster. Our tow truck driver recommended western edge and thank god he did. What followed was the best experience I've had with a mechanic to date. My car completely died and needed a new engine, and this is 7 days after I had the engine worked on by a dealer, for 3200.00 dollars, but thats a whole other story. (Basically the situation could not have been worse, I spent the next few weeks battling with the dealership etc.) Being that I was stranded 7 hours from home, with no car, this would have been a perfect opportunity for them to rip me off. Instead, Chris at western edge went out of his way to give a thorough diagnosis, and not only that, they spent maybe 2 or 3 days tearing the thing apart to find the oil leak, so I had a case against the dealer. For no extra charge. For what must have been many labor hours for major engine work, I was only charged the basic diagnostic price of 99.00. As I said before, it would have been a perfect time for a shady mechanic to rip you off, but in my eyes I got a discount, and that's not all. I decided that I would have to leave the car and return to Yosemite to work. Even though western edge has a sign that says you will be charged to leave your car on their lot, they let me leave my car there for over three weeks, with no charge until I was able to get my money back from the dealer, and figure out what to do with a now useless car. They even let me mail my pink slip to them when I donated the car, so I didn't have to drive down there, just to hand it to the tow truck driver. Most places won't do that I learned. So long story short, dealing with Western Edge was the ONLY good thing that happened in what was a extremely stressful mess. I can not recommend them enough. They treated a stranded stranger off the street like family, and helped me every step of the way. Western edge truly went above and beyond the call of duty, and they will most likely be the best mechanic I'll ever go to. I wish I could take my new truck to them. Don't ever take your car anywhere else!
If you want it done right, Western Edge is the place to go!
I was skeptical after being ripped off by so many half at it mechanics, but I was proved wrong when they actually FIXED my car. I now have air conditioning for more than two minutes and the engine light is finally off. I wish I had known about them a while ago, would have saved so much time and money. I will definitely go back to them in the future.
My son Richard is the one who always takes my car in to be worked on, I have only talked to them on the phone to approve the work to be done. They have always been very polite and professional. We have never been dissatisfied by the service we have gotten here at Western Edge Auto. They are a family owned business and the only auto shop in the Antelope Valley that I totally trust working on my car. I would highly recommend them to friends and family!
I am always assured of top-quality customer service and attention to detail whenever I have one of our 3 cars serviced at Western Edge. The service team is always prepared to provide any indicated maintenance or repairs promptly and at a fair price. I have, and will continue to recommend Western Edge to friends and family who have automotive care needs.
I cannot say enough about how well I was treated and the quality of work that was done on my RV. I will am going to tell all my friends about the wonder service I received here.
We have been Western Edge Auto customers for some time now, and have been very happy with our experience. The friendly staff make us feel like we are valued customers, and are more than happy to go the extra mile to answer all of the questions we have about our vehicles (being a mechanical engineer by trade, that is very important to me). In terms of the quality of work done on our cars, their mechanics truly care about the job they do, and stand by their work. And rightfully so! I have had gaskets replaced, tires plugged, engine / reservoirs flushed, struts replaced (the list goes on) and have never had to take it back for the same problem. Another attribute of western edge is honesty. They care more about return customers than making a quick buck. I have, on several occasions, had their mechanic recommend to me to decline costly repairs (I had an '97 Explorer which was riddled with nuisance problems). For those of you who are looking for a good, honest, hardworking small business as your auto repair shop, this is the place.
The staff were helpful and provided great customer service.
Seemed honest, no pressure to fix all issues that their courtesy inspection revealed. Services completed improved the performance of my SUV. I will be back to complete recommended serviced in 2013. Thanks
I've been using this shop since way back when it was Sheppard's Muffler, about 13 years now. I've been nothing but happy with the service. The owner and mechanics are always willing to discuss an issue in depth, and they never try to sell you something you don't need. If a repair job doesn't turn out quite right, they make it right. Prices are about midrange, not the cheapest but fair for the market... tho I've found they cost less in the long run because things get done right. My truck is now 34 years old and it's still in great running condition, in part thanks to being serviced at Western Edge.
After going to multiple auto shops by far Western Edge auto center is the best in the Antelope Valley. There small family owned buisness is extremely professional which is key to any establishment that i go too, there customer service was 10 out of 10. from walking in and getting greeted by not only management but team members which gives a sense of trust and honesty to customers. overall this establishment is by far the best auto shop in town. highly recommended.
I brought my vehicle(s) to Western Edge and they are so thorough. The employees there are friendly, courteous, and always greet you with a smile. I will never take my car anywhere else ever again. If you want something done right the first time without ANY HASSLE I would highly recommend this place! I appreciate the shops hard work, honesty, and the fact that they have excellent customer service! :) They have indeed gained a customer for life!
A Great place to get your vehicles worked on! I find that the staff here are smart courteous and helpful. I will continue to bring my cars and trucks to Western Edge for all the services they need in the years to come.
VERY TRUSTWORTHY!!! My truck was running pretty bad with what I thought to be a drivetrain issue but brought it in and they told me it was a mis-fire and I needed a new coil pack (common issue among F150s). I went ahead and fixed it myself and problem solved! Chris, the store owner is a very nice and genuine person and the prices listed for their work are very fair. Definitely going back the next time I run into issues. Thanks guys!
Western Edge Every time I've gone to have my car serviced the people are very considerate respectful of your needs and make you feel like family I would and have recommended numerous people to them. The receptionist she is awesome
Super Shop
Always a pleasure to get service at Western Edge. Just getting an oil change and a problem was detected that will save us a ton of money on transmission. Fast service and very knowledgeable.
Really great place and staff really professional in what they do
Professional and High Quality Service
Very detailed information, fast quality service. Good pricing.
The best place ever, very professional and gave me all the information that I needed
Highly recommend
Awesome place and awesome people...very professional and very nice people.
They always do what is best for you, I truth them, Great job. My wife like them too.
Professional
Love that I make an appointment and they are there and get my car back the same day!
Always high quality, professional, honest, and friendly
I've been going to Western Edge for at least seven years. I stay with them because I trust them to always do a good job.
WesternEdge Auto
Super service from super staff!! And affordably priced. I go for all my automotive preventative maintenance, servicing and repairs.
Professional and friendly
I took my daughter’s car in for a headlight and I asked them to check out the rest of the car. They discovered things that made the car unsafe to drive. Thank you for keeping my daughter safe.
Stranded passing through seniors given Free service! WOW
One of the mounting straps for the gas tank of our 1990 VW Vanagon camper, broke driving into Palmdale late at night. The next morning a local parts store recommended Western Edge to possible help install the new bolts. Although it was minutes from lunch time, they sprang into action and installed and secured our gas tank. This was done as a Complementary Service FREE...Wow as a business owner for 25 years I was impressed and know why they have a multitude of Very Happy customers. I would recommend Western Edge to anyone that wants honest and caring service for their autos.
Great service - personal attention
Once again, I received great, personalized service for my vehicle at Western Edge. Upon arriving I was greeted by the owner and Service Manager. The technician who performed the work did thorough and professional job, leaving the vehicle cleaner than when it was brought in. Thanks for another positive experience!.
Highly Recommended, very professional and honest quotes.
I’ve been taking my van there for years. Every time I’m greeted by my first name and asked how’s my day going so far. There quotes are very honest and they always give me options when helping me save money. Overall best auto shop in town.
just some tires
There is cheaper tire stores, and that is what you get. Western Edge goes above and beyond and stands behind everything they do.
Very trustworthy auto center.
I always recommend and I won’t go anywhere else
Awesome Service
4 months ago replaced original clutch on 06 Saturn ion coupe with 206k+ miles at western edge. Return visit required due to problem with leaky salve cylinder.Issue parts order over seas due to discontinued made and model of car, but all work and parts covered under westerns warranty.. They went over the car with a fine tooth comb to make sure there were no more issue with the car and kept me updated during the repair process. This is the only place I will take my car for any work that needs to be done on baby. There always polite, professional, friendly. props to Chris and Melissa. Thanks for the awesome service. Tina , Palmdale Ca.
Thank you very much for taking care of the service on my ford F2 50 super duty I was unable to bring it myself so I had my son bring it to you,I was going on a trip the next day.I felt confident that it was gone through thoroughly for a safe trip thank you again
Always great honest service!
My experience with Western Edge has always been outstanding. From the mechanical work to the honest advice. This is a honest professional family business and I highly recommend to all in the Antelope Valley. Melissa, Chris and all the staff are a pleasure to deal with! Thanks Western Edge! Ernie
always the best
was told by a dealership that my vehicle required some very expensive work. Went to Western Edge to verify and was told I didn't need it done, that it was normal wear on a 10 year old vehicle and safe to drive. Thanks for saving me money and time.
Good work and fast
Brakes were screeching and the mechanics fixed it with no delay.
High Quality Service
Went in for an oil change and my tire pressure light had been staying on. Found a nail in one tire. Used my points for the oil change and since I bought the tires there, no charge to fix it. So great to walk away with zero owed. Nice!!
Last minute oil change
Melissa, as always, was so nice and was able to get me an appointment last minute for an oil change. Thank you!
Quality Service
Every time I need any repairs/tire service Western Edge is my go to place. Quality service and fair prices. Melissa and Chris always make our visit a good one. I have never been disappointed with them and always get treated like family! 👍🏼
High quality service
Everyone was nice and helpful. Melissa was super helpful and very informational. They gave me a good look at what I needed and prices and where I should start.
I simply love this place. Their service is amazing.
Service Excellence and Trustworthiness
I went to Western Edge with an issue of " black smoke from the exhaust of a heavy duty diesel engine". I was expecting to have major repairs done for that matter. Melissa was very knowledgeable of the cause of the issue. She immediately ordered the technician to diagnostic my truck. Within minutes, I was told that a simple clamp was loose, and that they tightened it for me and sent me on my way. I was amazed by their effectiveness and candor. I have been going there since then for oil changes and other issues.. I find Western Edge the most expeditious, the most reliable, and the most cost effective Repair shop that you can trust and depended upon. Melissa is the best,and I love her.....
Trustworthy
My family relies on Western Edge for our auto needs. We've had a variety of makes and models and they are always competent.
Great, friendly service
They were able to answer all my questions and were honest and straightforward with me.
Western Edge Five Star Service
The job I needed done was installing a hitch on my vehicle. Normally they do not do that job, so I was very happy when he said they would. I had a positive experience from Melissa at the front desk to the gentlemen who brought my car out (with a chilled bottle of water in my console, nice touch!). I really like this shop, next time I 'll have an oil change. The prices are fair but it's the people that make a difference.
My go to shop
As always, great service at a fair price. This is the only place I trust. I've been going to these folks for about 2 1/2 years now and they have never steered me wrong.
Engine service, Bad alternator
Great service, actually came in $ 250.00 under original quote. I would highly recommend them to any one I know.
Honest and quick
A great place to get your vehicle worked on. Quality work, honest assessments, and good prices.
Friendly and Knowledgeably while listening to the customer and their needs
Great service and their ability to keep the customer informed as to the vehicle's need without any surprises.
Always First Quality Service
Once again, the professional staff at Western edge has provided the typical excellent personalized service and attention to detail for which they are known.
High quality, professional, knowlegible, honest and reasonably priced.
Completely satisfied with every aspect of the service. You have a new customer!
Bestest ever!
My go to place for automotive services. Recent oil change, timeliness of service & staff courtesy. In the past, they took care of all the knocks pings crank krunk fluttery whiney noises from vehicle. Kris & Melissa make great first impression (friendly & knowledgeable) & mechanics do great work.
Great service with a quick response time.
The customer service was professional and courteous.The work was completed on time for the price quoted. Kris the owner was extremely helpful and took his time to explain everything in great detail.
Service was great they told me right away what was the problem with my car and fix it in no time
Axle and Bearing Repair
Western Edge was recommended to me by a friend. Within just a little over 24 hours from when I called to make an appointment, my car was ready to drive again. The staff is great. They fixed my car issues and also recommended preventative maintenance to keep my car in good shape. I plan on returning for future repairs and maintenance.
service & professional resept
First time going to Western Edge staff was very helpful and helpful on only fixing the repairs that needed to be done and those that could what like most people we have a budget to live on and Western not there just to make money on people in trouble with there cars. I will be an ongoing customer.
Friendly and professional.
I had an emergency and needed repairs quickly and W.E. accommodated.
Great service
This was my second experience with Western Edge (last year they rebuilt my engine) and again, they were efficient and friendly. Melissa would call me with updates and my car was ready when she said it would be. This time it was my alternator and at first they thought my water pump was leaking, but Melissa called me back and said it wasn't the pump, but a thermostat leak and my total cost would actually be a little cheaper!!
Melissa and the gang took care of my needs in a quick and efficient manner! As always, I'm very happy with Western Edge.
Great customer service, Melissa is awesome!
Will be back!!!
Excellent, honest, and professional service!
Western Edge came highly recommend by a few people. I experienced nothing but excellent, honest, and professional service! Western Edge has gained a new customer and I highly recommend them to others! Ernie
I was very happy very nice and friendly service.and the Manager she is great
Best Auto Shop in Palmdale
Had the car aircon repaired. Fast, efficient, friendly staff as always. I'm a regular customer.
Great Service
Western Edge has been servicing my vehicles since 2008. My last visit was the same high standard, I'm very satisfied as usual.
Very Professional & Friendly Staff
I brought in my 16y.o car for an inspection. They did a very detailed check on it.Advised us whats needs to be done. The receptionist and all the people that worked there are very nice. We will come back again for our auto maintenance.
professional and curtious good cffee
alignment done right
Four new tires and an alignment - very reasonable and they advised me of a couple of items that will need attention in the near future. I will be back.
High Quality
western Edge always looks out for their customers, and treats them fairly!
Chris straightened out dings in my horse trailer at no charge and replaced two wheel studs on trailer wheel. Fast service, friendly people and honest work.
Very freindly
They were courteous and explained the problem,and estimated costs before starting the work and were .very prompt in getting the problem fixed.I would recommend them
Great Customer Service Quality Work!
Our experience with Western Edge was excellent. Melissa at the front desk was exteremly friendly and helpful. The service on my van was quick and it runs great now, price was very fair and I would reccomend western edge to anyone looking for quality auto repair at an excellent price!
Great Service!
My daughter and son-in-law recommended Western Edge for auto repair work. Took my vehicle in for oil leak and power steering issue which were repaired promptly and efficiently. Can't say enough about Melissa who was actually able to lower my cost of the repairs by searching for the best deals on parts. Will be using Western Edge for all future auto repair needs, they are great!
Honest car repair service
I have been a long time customer of Western Edge and would never consider going elsewhere. I am always satisfied with the job, and Melissa and Chris at the front desk are top notch p.r. personnel! I always feel that I got the necessary service and never any that wasn't required. Honesty is hard to find in this business, but I found it at Western Edge!
Great value and service.
Everyone at Western Edge is professional and friendly.
FIXED RIGHT THE FIRST
I have had my share of promised repairs and billed for work not done- that is until I went to Western Edge, they have been thorough, honest and fair. Have taken the time to answer what some might think are silly questions, but were honest concerns of mine and did so without making me feel silly by asking them. The service and quality of customer service is the best. I will not take my new car to anyone else, not even for an oil change or tire rotation- if you want it done right, go to the right people- Western Edge!
High quality service and excellent work.
I will recommend this shop to my friends who are in need of auto repair.
Another Great Service Experience
As always, the friendly and highly qualified technical team at Western Edge took care of my family's comfort and safety. A much-needed brake job was performed, using only top quality parts. Our minds are at ease when driving, knowing that our vehicles are maintained by Western Edge.
MY POOR 6.0 FOUND HELP
I BOUGHT MY TRUCK RECENTLY AND FOUND OUT THE PREVIOUS OWNER HAD NEGLECTED HER A BIT. NOT HAVING A DIESEL BEFORE I HAD TO LEARN ALOT. WESTERN EDGE WAS THE FIRST SHOP I EVER TOOK IT TO. EVERYONE WHO THINKS THAT CUSTOMER SERVICE IS OUT THE DOOR EVERYWHERE ELSE IS PROBLY RIGHT, NOT HERE! THERE AWESOME! EXPERIENCED MECHANICS ARE ALSO COOL TO TALK TO AND LEARN FROM. THANKS TO MELISSA AND TO THE CREW.
Rock solid service!
They took a car that had been sitting in a garage for YEARS, leaking oil and not starting, we thought ready for the junk yard, to very close to it's former glory. You must understand this car is almost twenty years old and had been driven hard and several times cross country. It was thrilling to hop into that old beat up Mustang and drive it home!
Did more than was needed.
I trust these folks fully.
Helpful assessment!
We were considering a used car for our 18 year old college student. Western Edge's assessment of the car helped us to make a wise decision about this potential purchase. Thank you!
Gets it done on time
When we need work d one by a specific time, they get it done.
Always professional!
oil change , diagnostics
Always great service and honest
Friendly staff, good service.
The staff was friendly, professional and the work was completed on time and at the price quoted. Very pleasant experience.
Friendly and Professional
Melissa at the front desk was so friendly and knowledgable. I had dashboard lights lit up on my FJ Cruiser. The team diagnosed the problem and fixed the problem for the low cost of 49.00. Western Edge is now my go to place for my automotive needs. Thank You.
High quality service, professional and friendly.
I'm very happy with the service, you provide.
High quality service, friendly
as usual wonderful service. Melissa is so nice to deal with. She is friendly and fits us in if she can. We tend to call her at the last minute because of our busy schedule and she usually accommodates us. We really appreciate her.
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Friendly service!
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Outstanding customer service, excellent work/highly trained technicians, and competitive prices. Very professionally run business. Very impressive business. Exceeded my expectations.
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It was great theck everythin in my car without even asking them toan i justed requested brakes on my car they recomended a oil change and i was satisfied with thier service and Melisa does a great job looking out for the cutomer thank you melisa.
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Terrific service !
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friendly. honest and professional. went above and beyond!
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Great! The best place to take car for service.
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So far I've taken my cars to Western Edge twice for AC service.
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What a great place! Professional, competent, friendly and honest. I broke down Memorial weekend in Lancaster (on my way to the Sierras) and was lucky enough to find Western Edge open on a Saturday. The repair diagnosis was done right away but it would take time to fix. So they helped me rent an inexpensive car and I continued my vacation. While I was waiting in the shop, I could not help but notice the great attitude of everyone I encountered. Now my car is running great (I authorized some additional work and glad I did). While I could have been gouged due to my situation, I found the cost of repairs very reasonable. I live in Orange County, but have decided to leave my car with Western Edge again in the future for regular service when I can. That’s how good they are.
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I really love this place. They are all so helpfull and you feel like family.
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Professional yet friendly.
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Excellent and honest service, start to finish.
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Great service and timely advice re: maintenance. Thanks!
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Very good service we would recommend to friends and family thank you guys so much
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I always leave with a comfortable feeling knowing their repair recommendations are necessary and honest.
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Excellent service
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I received a good quote on the maintenance I needed and they were very professional and did a great job working in repairing my vehicle it was finished on time and at the price I was quoted ,I will definitely be back the next time I need work done
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Top quality work handled by professionals!
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Great service love it.
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Fantastic customer service and automotive care! Though I came in for a routine oil change, my car did have a couple of other issues which needed to be addressed. Kris Johnson completed the intake and price quote, kept me up to date with the service, and returned the car to me in a timely manner. The price was more than reasonable and the work completed was what I have come to expect, outstanding.
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great honest and friendly service as always
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Excellent service and great workmanship. Everyone took the time to answer questions, explain things, and in general went out of their way whenever necessary to make this an outstanding repair experience. (well, OK, as good as a car repair experience can be....) They stand behind their work, and the follow-up was greatly appreciated!
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Excellent service as usual. I love going here and not have the unneccessary suggestive selling that most auto repair shops do.
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Professional and timely service is the standard at Western Edge. Their friendly, knowledgable, and professional staff are always willing to make the extra effort to satisfy the customer. If you live in the AV and need your vehicle serviced, Western Edge should be your first choice.
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Always great ,professional ,friendly service
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The professionalism and service provided by the Western Edge Auto Center team is to be commended. They are consistently thoughtful and considerate of the customer in explaining all facets of a specific car servicing requirement. I have never felt that I was being taken advantage of and it is always a pleasant experience engaging the staff. The front desk service specialist, Melissa is always courteous, insightful regarding the history of my vehicles and makes it a point to ensure that I understand as well as concur with any service requirements before work is performed by the service technician. She even takes the time to follow up with me afterwards regarding my satisfaction with the service provided. I highly recommend Western Edge Auto Center to anyone requiring regular vehicle maintenance and/or repair...they are terrific!
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Melissa is great... a true asset to the company. All of the mechanics seem to be friendly as well.
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Staff is very friendly. The technicians know there stuff!
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Yet again, I am very pleased at the level of expediency and affordability of the folks here. My car was in and out in under three hours! Thank you very much.
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Great service, as always!
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Always great work!
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Great service as always
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Always great and reliable service
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Excellent service, as always.
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My. Experience. Ws. Great i will take my cars there. Back with pleasure. Thank u guys
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Excellent as always . Excellent work and service .Honest and resonable .
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Great place to take your vehicle.
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Friendly, professional and confidence-inspiring. I always feel like all of you really know what you are doing, and using the best diagnostic tools. I newer feel like something’s going to be done that isn’t needed. I appreciated the service reminder I received, and the prompt appointment and service. The only time I would hesitate to recommend was if someone was insistent on cut-rate service at the lowest possible price. As in most things, you get what you pay for.
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Always the best service , wouldn't go anywhere else !
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The professionalism, level of communication and attention to detail conducted on the Western Edge Auto Center's staff in assessing/resolving required my vehicle maintenance or repair requirements was commendable. The service technician/administrator, Melissa epitomizes top notch customer service and support, as she ensured my vehicle service requirements were completely addressed. Her knowledge, professionalism, attitude and prompt follow up results in complete customer satisfaction, which is why I always ensure the three vehicles my wife and I own are regularly serviced by Western Edge Auto Center. They do a great job!!
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My car was making a weird noise when I started it up. I work in LA so the only shop near me was Pepboys. I dropped my car off and it took them nearly 3 hours to tell me they were 95% sure I needed a flywheel (what is that?) and a new starter . I was told to take it to the dealer because they wouldn't be able to do the work there. That would have run me about $1100 to $1700. So I took to the internet and found Western Edge who got good ratings on yelp. I spoke with Melissa and she was very knowledgeable and I felt comfortable taking my car in. It didn't take long for them to tell me all I needed was a starter. I was even shown the old starter that was removed and why it no longer worked. Western Edge is very knowledgeable and affordable. I will definitely return.
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Always excellent service. My experience with them is that they are interested in helping you, vs using you. I trust them, and am very happy to have found them.
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Love my new brakes. Thank you to the mechanic for doing such a great job, Thank you also for being so truthful and providing service only as necessary. I always come away feeling comfortable that I was not being taken.
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Awesome experience. Saved me a ton of money.
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Best all around service every time . Very knowledgeable , courteous, friendly , and reasonable .
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Always a pleasure. Love that if needed can be seen on spur of the moment!
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Fast, Friendly, Affordable service that no dealership can beat or provide!!!. The staff was very helpful and knowledgeable. I love the fact that the employees did not talk down to me because I am a woman, and they take the time to explain what problem is with vehicle and the price to fix the problem prior to the car being fixed unlike other establishments.
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All ways helpful
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An honest shop which makes sure you know everything that's going on with your vehicle. Makes you aware of problems with comparable quotes. Spend a short time in the office with Melissa and you'll witness how she chooses to live get life and her expectation of honesty and moral of others, making her someone females like myself can trust. She won't mislead you on what needs to be done and what doesn't, nor pressures you to get the work done at her shop....she knows you'll be back for the repair after you leave and get the run around from other mechanics.
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I'm always satisfied with the work at Western Edge
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In addition to providing outstanding customer service, Western Edge is without a doubt one of the most honest auto repair shops in the AV. After paying for diagnostics and receiving three (3) separate quotes from various auto repair shops, I took the advice of friends in the automotive industry and took my vehicle to Western Edge. The owner was very helpful in discussing options and related pricing; his knowledge and detailed explanation went along way in helping me to understand what was best for my budget. In less than a week they were able to drop in a brand new Jasper motor and the vehicle runs better than ever. Melissa and the staff at Western Auto kept me updated throughout the install and made sure I was informed of any concerns. Their professionalism, attention to detail, and honest service has earned them a customer for life.
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Excellent service
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Fast, courteous service. Gave me an estimate and the bill was slightly less than the estimate. Work is always professional and backed up with sincerity. I trust WesernEdge.
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Fast, courteous service. Gave me an estimate and the bill was slightly less than the estimate. Work is always professional and backed up with sincerity. I trust WesernEdge.
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good job!
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always great.. ty
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Genuine customer service. Quick and professional. I will agree that they are not the best price, but you do obtained a great quality.
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fair and helpful. a good job was done as always.
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I called around to many auto care facilities and they all seemed very short and to the point. But once I called Western Edge, I was greeted professionally by Chris and given a brake down of how they work. I was due for a 90K service, upon arrival I was greeted by Melissa who explained that they will do a 30 point inspection to see if my car is due for all service that 90k entitles. It was good to hear that my vehicle only needed a few things, and although the price was a bit higher than i expected. When I called around nobody else was offering as good of a deal for what I was to receive.
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excellent as always
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As usual, the good folks at Western Edge did their best and provided excellent service. This time it was a short notice/gotta have it by...repair. The team stayed late to make sure it was complete. Once again, appreciate the great service!
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Always excellent service . Very knowledgeable
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They were courteous and provided good follow up. Melissa was very helpful. Seemed honest, fixed the problem.
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As usual, I received great service at a fair price.
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Western Edge is great! I recommend them to everyone. I feel they do quality work for a fair price. I will never take my vehicles elsewhere. Melissa is also super awesome & very helpful!
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Service was excellent and friendly. No pressure to sell you service. They provide you with what you need and not what you don't need. Honesty, integrity, and commitment to the customer is what attracts me to Western Edge Auto.
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Always excellent service , no matter what the problem is.
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Great Staff and Great work. Will be continuing to request service for oil changes and any work that arises with our vehicles. Thanks Western Edge!!!
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Always a pleasure. The oil change took a bit longer than I had hoped BUT Melissa did take us in 30 minutes before our appointment so I that balances out. I like how I was encouraged to use the type of oil that would not void my car's warranty, that is something that no one else does.
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I have visited many Auto Repair Centers, but never have I found OUTSTANDING SERVICE like this before. I would recommend Western Edge Auto Center to anyone. Thank you to Melissa, Mike and Kris for servicing my trucks.
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Always take great care of our vehicles ! Knowledgeable and friendly
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I just recently moved to Palmdale and was in search of a good honest mechanic. I found them when I stepped into the Western edge. Kris and Melissa were very thorough on what I needed on my car. I needed my 2 front axles replaced as well as my rack and pinion. Yikes!!! I though it was going to cost me the price of a down payment for a new car but it actually was very reasonable. They warranty their work so that is also a plus. I have found my new mechanic at Western Edge. Thanks again Kris and Melissa for bringing piece of mind when dealing with my cars!
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As always, I received prompt friendly service.
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fast, friendly
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They are great!
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This is my second time at Western Edge (at the recommendation of my boyfriend). As usual, the service was great. Melissa was very friendly and engaging as I waited for my car's oil to be changed. I was in and out within an hour. I will continue to use Western Edge as my automotive service provider.
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Got an oil change...fair price and didn't take very long
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Great that you are always there for us!
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I have no complaints at all about the service. It was done professionally and completely.
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Always get the best and most professional service .
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AWESOME EVERYONE IS FANTASTIC AND HOSPITAPLE
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All the people are very friendly. They make a great work. Thanks.
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Almost everything was fixed....there's a leak from the power steering pump I'll have looked at today.
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I have always been pleased with the service I've received on all of the vehicles I have brought in and will continue to do so.
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Always do a great job with any services they provide .
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Always courteous and proffesional . Great service and excellent mechanics !
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Very straightforward with what work is needed.
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Repair options were explained clearly, and service was performed promptly. I always get the feeling that Western Edge knows exactly what they are doing and they do what it takes to correctly diagnose a problem.
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We took our truck in because it was not running good. They had it diagnosed and fixed in a very short time. They went out of thier way to accommodate my wife. The staff was friendly and polite.
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Job well done in a friendly and professional manner.
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Always courteous and informative. Love this shop.
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Service was fast, efficient and reasonable cost.
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not thing
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Like how your office performs call backs to customers , after repairs to see how things are going, also TJ performed repair on my truck and was very professional, pleased to work with entire team.
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Always very professional and great work performance
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Honest and excellent work!
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I was recommended by another customer to go to Western Edge Auto. My car is paid off and no longer under dealership warranty. Melissa was very courteous and friendly at the counter. She answered all my questions and we had a very entertaining conversation as I waited. I observed her and the mechanics interactions with other customers and they were treated just as kindly and professionally as I was.
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Excellent research into the symptoms with positive results.
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ALWAYS GREAT!
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Very friendly I have been coming here for a long time and I can trust them
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Im new in the area, so to try and find a mechanic who is honest and thorough is almost impossible. Kris and the rest of the staff seem to meet those qualities. Im very happy with Western Edge Auto and i will continue to take all my vehicles there.
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??Nice
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Always get great service . Very courteous , professional , and knowledgeable .
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The staff here are amazing! Aim to please customers and work with pricing... Thank you Melissa and Danny (mechanic)!
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Great service!
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always great..
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Superb service!
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Super fast and efficient service
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As usual, great service, friendly staff.
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Western Edge is the only place I take my autos for repair.
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Every experience at western edge has always been a great one they have great customer service...professional staff and my veichles have never ran better.....it's a great team at western edge
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HHONESTt. EASY. FRIENDLY. AND TOP SERVICE
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I've always had good experiences with Western Edge.
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Yesterday I was partly through a trip from L.A. to Nevada and the wind was so bad I could barely keep my lifted jeep in my own lane due to steering issues. I called ahead from the freeway based on other good reviews I saw online. Danny met me at the counter and I explained the issues. Turned out my steering gear box was toast as well as my sway bar. Long story short, Kris and Danny committed to getting me back on the road same day, and did a pretty big job with no notice and at a decent price. They even fabricated some shims for my sway bar on the spot. They truly saved me because without their help I would have had to stay the night and cancel the trip. And best of all the Jeep is steering like brand new. Thank you Western Edge!!!! Highly recommended!!! Ian from Long Beach.
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I have always been pleased withe the honesty and proficiency of Western Edge Auto's service.
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Great work performed by certified auto mechanics. Great customer service as well.
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In and out as planned! Always great when that happens!
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The mechanics are amazing and the front office staff is very helpful and considerate.. I would recommend Western Edge to everyone I know.
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Very pleased with my total experience.
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Another fantastic customer service experience!
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Always happy with the work and the courteous, friendly service. It is a company I can trust to treat me right.
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So appreciative of the honesty and excellent mechanical abilities provided by a staff of certificated employees.
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always great
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The sevice and attention to detail is always great. Malissa and Dan are always plesant and professional. I recently started going there and will continue to do so. I will refer this shop to my friends and family due to quality of work and friendly atmosphere. Thank you Dan and Malissa.
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I took my car in thinking I needed a tune-up. Western did a bumper to bumper inspection and found nothing wrong, didn't need tune-up. Suggested some preventitive work but said nothing was really pressing. Everyone there was very nice and very polite.
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Very good place to service your vehicles. Pricing is fair and the customer service is excellent. Had a slight issue with something at the shop, and they took good care of it.
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Friendly, informative, and speedy. I just wish my Tahoe would stop breaking.
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I must say that Western Edge is a top notch mechanic facility. The layout is nice, the people are great, and the work is done very well. If I have any issues with the work that was done, they would look into it and take care of it no questions asked!
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I appreciate your thoroughness and advise
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Very satisfied with the work and staff!
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Second visit second vehicle and service was courteous, honest, and quick.
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Thank you for your quick repair. I appreciate you guys treating me fairly. The work was done correctly and while it was there you were able to locate additional issues that I missed. Thank you Malissa. I will definitely refer you work to my friends.
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As always. Quick, reliable, and reasonably priced
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As always timely, professional, and fairly priced.
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Went in for 100K service for my SUV, all recommendations seemed appropriate and my Tahoe now runs much better. Their techs determined that I also needed additional repairs but I was not pressured into doing them on the spot. I was assured that I could wait a couple of months before I addressed it.
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Again, great service, high-quality work and delivered on time.
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I have been a customer of western edge for quite some time now and since day one I have had great service and super customer service. My cars have never ran better! They are a great team
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As usual, I received a warm welcome upon arrival, the service performed was excellent and the recommendations offered to improve the performance and safety of my 2005 Acura is appreciated. Thanks, Western Edge Team.
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Western Edge has a great staff, Great mechanics, and gets it done on time and done right the first time
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Staff makes your trip satisfying; Always Helpful!
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Great service & work done right the first time.
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milisa professional @ kool fausto was excellent
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I have taken 4 different cars to Western for 3-4 years; for maintenance & repairs.
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Today I brought in a used truck to have evaluated before I bought it. They gave it a thorough going over and a test drive. They found nothing that needed fixing. It's great to have an honest mechanic!
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Thanks to the team at Western Edge, a "creaking" problem that has been dogging my F-150 for 10 years was fixed at a minimal cost. At the same time, they provided excellent front-end alignment service and fixed another persistent heater noise. Excellent service and a great job! The truck performed flawlessly on it's first "long haul" in years.
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good job thank you all.
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This is the most amazing shop. They have top of the line mechanics and technicians. They provide trans. to and from your residence. I just love 'em.
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Their staff is very professional, courteous and friendly. My vehicle also loves them. The best part is that they provide transportation. Love it.
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Will continue to make them first choice when choosing auto repair.
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it was fast, courteous, and correct. always pleased withe the service we receive.
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Just an oil change service today -- Western Edge is now LESS expensive than the "quick change" places, AND they don't miss half the lube points (like the "quick change" place was doing). And they never try to sell me anything I don't need. What's not to like? :)
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Great job Melissa and WEP team. Keep those rewards points comming.
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I don't let just anyone touch my Jeep, or any of my vehicles for that matter. These guys discovered that I desperately needed brakes while fixing a flat. They take care to ensure that everything is safe, and don't sell me what I don't need. Thanks Everyone!
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Very knowledgeable and helpful and available
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They were very helpful getting my car fixed when it broke down on Saturday! They were even willing to stay late to finish it in the same day! Thank-You Melissa!
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Chris and the team at Western Edge really take good care of me and my family when we take them our cars. The service is prompt and courteous. And Melissa is the icing on the cake! One day, she diagnosed my car over the phone while I told her the sounds I said the car was making. Pretty incredible, huh?
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Checked with Chevrolet dealer in Lancaster and GMC dealer in Palmdale. They both wanted $105.00 to reset the codes on my 2002 Silverado. Western Edge did it for free. Guess where I took my truck to be fixed? Very happy with their service.
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Western Edge has become my repair center of choice. After calling around to several places, Western Edge gave me a no nonsense quote and advice on the repair that I just couldn't pass up. I feel confident every time I bring my vehicle for service that it will be taken care of and services done right the first time.
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When looking for a trustworthy and reliable auto repair place to take my vechicles to get repairs or service I had looked for some time and wasn't to happy for what I found. But after I found Western Edge Auto CenterI was treated first of all with respect and listened to when telling of my truck problem and was not given a feeling of a crew that knows not what they are doing.Good service, respect,and most of all knowledge is #1 in my book. Thank You Western Edge Auto Center
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I got great service, and came away feeling confident that I had gotten good value for my money. I had a good recommendation from a friend, and was not sorry.
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We have been to this Auto Center for years and every time is a Pleasure. Love that when you make an appointment they actually start working on your vehicle at that time!
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Just an oil change today but they also did a couple little things at no extra charge, and checked it all out.
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The best service and auto care around.
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Western Edge has done excellent work on my 2007 Chrysler Sebring Sedan. In fact they have done excellent work on all my vehicles. In addition it is a warm, courteous and friendly place to take your vehicle. They most certainly have my vote.
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I was very satisfied with the service performed on my truck and the manner in which it was conducted. Chris was great and kept me informed on the status. Thanks!
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Kris and the guys/gals at Western Edge are great and always willing to help with your service needs. Kris has gone above and beyond to answer questions and to make me feel comfortable about the services that I received.
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Well-done. The service was performed timely and with the usual quality I have come to expect at Western Edge.
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Always pleasantly surprised by quality of service at Western Edge. Staff is courteous,personable and professional...plus they take good care of my car. I took my husband there with the car he uses for work & he was pleasantly surprised, as well!
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Very happy... no complaints at all.
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The work was good but the time frame was very long. I was told it should be about an hour ordeal. I planned for 1 1/2 and was there for 2:40 minutes. Even Criss the owner didn't know why it took so long. That was a bit frustrating because it changes a lot of my plans for the morning.
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My pick up stalled and I had Western Edge access the problem and fix it. I had the pick up towed to the shop but the pick up started and the mechanic could not find anything wrong with it. Some shops could have made up a problem, but not Western Edge. Their honesty, integrity and great service brings me back every time. I highly recommend Western Edge to anyone who want quick, honest service.
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Excellent service will be bringing all vechiles here in further..
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Thank you for the great advice on the tires that you sale my wife and I are very pleased on the service that was provided. I will tell anyone about western edge...
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I went to Western Edge the 1st time because I realized the other place I was going was ripping me off. I will continue to go back there for the good service, good value, and they are just plain nice!
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appointment made and service completed correctly!
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As usual, my wife and I were extremely satisfied with the quality and service provided by the Western Edge Team. Thanks!
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Fast n friendly service....great prices....Ty to the staff!
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Service was excellent. Very Happy with there servive.
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Always wonderful customer service fast and friendly.
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I needed to get my A/C serviced promptly. The good folks at Western Edge obliged my request, getting the service performed (had to replace the compressor with a factory OE part)quickly and at a fair price.
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Brought my truck in for what I thought to be a drivetrain issue but the guys at western edge diagnosed it as an engine misfire and that I needed a new coil pack (commone issue for F150s). I told them I would replace the coil pack since I can do that kind of work and they were perfectly fine with that. So I replaced the coil pack and spark plug and problem solved! Chris, the owner, is a very nice and genuine person and the prices they offer for their services are very fair. I'll be going back next time I run into an issue.
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Chris was professional and they did a good job.
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Mostly a positive experience, with one troubling issue. After initial inspection of my vehicle, I was given a list of "recommended" services, one of which had just been complete elsewhere, so I knew it was NOT necessary at all. Unfortunately, this just added to the auto mechanic stereotype of selling unnecessary service/repair. I choose to give them the benefit of the doubt this one time, and will likely go back because otherwise the work was completed satisfactorily, communication was also satisfactory. However, a second instance like this will send me elsewhere for service.
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I can always get an appointment when I need it, No worries. Very trustworthy and friendly staff, been a customer for many years and will continue to be.
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always treated with dignity and respect; they let me know in advance when something needs to be addressed for the next visit so no surprises!
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friendly, efficient will return for all future work
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I have already referred friends. I am most happy with honest service and that they stand behind their service.
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Very quick and courteous!! Extremely friendly and welcoming. Will be going back for all services and recommending highly!
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All services performed as expected.
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High quality shop that is proffessional and friendly. Great experience.
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Jason is wonderful. He is very knowledgeable about his work.
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I have been going to Western Edge for a few years and the service is always the best that one could want. I will remain a customer for life. Thank you Western Edge for the great experience.
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glad that you were able to handle a non scheduled appt so fast!
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With the air lift air pump and air bag system install in my 1995 Buick Roadmaster Estate Wagon, it is always a challenge to correct any leaks in the system. As usual, your diagnosis and repair work was very thorough and completely successful. For the first time ever, I have now gone 2 months without having to add any air to the previously set pressure. No leaks! Good Job!
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The usual excellence and attention to detail provided by friendly, talented technicians.
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prompt service, friendly, reasonable prices.
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Personalized, friendly service
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I like the rewards program, it helps in these times. and the professionalisum is outstanding.
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Jayson worked with me so everything would come out alright. Way to go!!!
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ALWAYS HONEST AND UP FRONT. RELIABLE, COURTEOUS AND EFFICIENT.
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Excellent work, persistance and hard work resulted in a fix of a nagging problem. Car runs great!
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would difinitly recommend your automotive center to friends,family & other persons in need of auto care
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A DIAGNOSTIC WAS DONE FOUND THE PROBLEM THE PROBLEM WAS FOUND AND RESOLVED.
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Very Professional and Knowledgeable Technicians/Staff.
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They Knew what they were doing, and Fixed it right the first time. No problems cents. Thanks Jayson.
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THE SERVICE WAS GRATE AND DONE WELL
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This was a total pleasant experience. the guys were real helpful, fast on the job , and willing to go the extra mile. Their prices are fair and they do quality work.
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The guys at western edge did a great job, they got my car where I wanted it and even spent some extra time tomake sure it was right
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Excellent service and value. I would not take my vehicles anywhere else.
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good people clean shop fast service wouldnt take my vehicles anywhere else
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good people clean shop fast service wouldnt take my vehicles anywhere else
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The customer service and advice I received regarding maintenance to my 5 cars are outstanding. The guys running Western Edge are real car guys.
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I went with my three (3) boys to have my Toyota serviced, and though we had to wait about 2 hours, the team was friendly and seemed honest about what my vehicle much needed to be serviced on; the reason why it took a little longer to wait. They even went as far to offer my boys and me a ride home until the vehicle was ready ? that was kind of them. In the end, I left satisfied and with a feeling that I wasn?t taken advantage of. I do intend to return whenever any of my vehicles require service.
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Same as it's been for years -- friendly neighbourhood garage with honest service and good mechanics.
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Western Edge has been the only service center taking care of my family's vehicles for more than ten years. The superb quality of the personalized service and the friendly, courteous technicians result in the best value for your car maintenance dollar. I have and will continue to recommend the expert staff at Western Edge to anyone who might benefit from their service.
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Amazing when I went to pick up my vehicle the price didn't change and it was fixed right
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I went in to have the power steering pump replaced. Jason checked the system out, discovered the pump was good and fixed a minor problem that was causing the noise. Saved me from replacing the pump. Jason, Chris and the guys at Western Edge have worked on my Bonneville car/daily driver, and now they're the only ones who will work on my street cars. They're true "car guys", and they're the BEST!
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Other than the 60 k maintance, we had an issue with driver power window, they were persistance with finding the root cause. Works in excellent condition. thanks to Western Edge for completing work in a timely manner on our Nissan Titan.

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